Collection: Delivery Information

We send all of our parcels with Royal Mail. All parcels are sent the day after purchase (excluding Sunday)

Free shipping is sent using Royal Mail's untracked 2nd class service. You should expect to receive your parcel 3-4 working days after purchase. The delivery process is untracked. Please note that the "tracking number" received from this service only provides information once the delivery has been attempted: Eg if no one was home, the tracking number will provide details on the next steps for collecting your parcel

Tracked delivery (£2) uses Royal Mail's tracked 48 service.

You should expect to receive your parcel 3-4 working days after purchase. The delivery process is tracked using the tracking number provided via email

Express delivery (£4) uses Royal Mail's tracked 24 service. Since we post orders the day after purchase, you should expect to receive your parcel 2 working days after purchase. The delivery process is tracked using the tracking number provided via email

DISCLAIMER: While we trust Royal Mail and take precautions to ensure your parcel reaches you safely, sometimes unforeseen circumstances occur

• If your parcel arrives damaged please inform us immediately (see contact page on how to get in touch)
• If your parcel arrives later than expected (unlikely) please bare in mind that Royal Mail may be experiencing delays and rest assured that we have posted your parcel. Unfortunately the delivery process is out of our hands once posted
• If you haven't received shipping/tracking details via email please contact us and we will be happy to send it over personally. The system may have bugged out and not sent the automated email

Thank you!